FAQs

Detailed information about event (schedule), registration, start times, timing, parking, facilities and more will be sent out to you a week prior to the event. Other information is available on the event website.

Yes, just make sure each one of you selects the same estimated completion time on entry and enter the same group name on the SiEntries entry form. We will then do our best to allocate you the same start wave.

Ebikes, along with handcycles and tandems are all welcome. You can change the type of bike you’ll be taking part on until a week before the event – just let us know by email.

Yes!

If you decide to change route during your ride, you need to inform the marshal situated at the route split. This will be sign posted.

If you don’t make anyone aware, you will probably receive the wrong finishing time!

All riders must be 16 years or older to take part in Tour O The Borders.

Yes, but please do so as soon as you can. You have the following options:

• Up until Friday 25 August 2023, please email us at info@tourotheborders.com and we will sort this for you.
• After Friday 25 August 2023, speak to us at registration on Saturday 2 September to change; or on the morning of the event, tell us you wish to swap 20 minutes before your start time.

This is important!

Registration/number board collection will be open on Saturday 2 September, at Tweed Green in Peebles. We’ll be there from 10am-7pm. This is for those who opted for a non-postal entry. A friend or family member can collect your rider pack for you; but they must have your up to date emergency contact details.

For those who opted for a postal entry; you do not need to register on Saturday 2 September as your rider pack will be mailed to you in advance. Please don’t forget it! Just arrive on Sunday 3 September with your number board on your bike and that’s you; ready to ride!

We would love that!

There are lots of opportunities for volunteers to be a part of the action. Course marking, marshalling, registration in the event village or even a day in the office.

If you’re interested in finding out more; email volunteers@tweedlove.com

Our volunteer coordinator will contact you directly with more information and how to sign up.

***Important***

We are now working with Booking Protect and all refund requests must go through them. Booking Protect is available for Tour O The Borders 2023 and available at the time of ticket purchase. We highly recommend you add this option.

Purchasing Booking Protect allows you to apply for a refund in case you are unable to attend due to unforeseen circumstances outside of your control. Please see the Booking Protect  terms and conditions to find out if you are eligible for a refund.

Please see the latest coronavirus guidance for how Booking Protect handle claims for Covid 19. Booking Protect ensures a fast, fair and transparent process for all customers. For more information and/or to apply for a refund please visit https://bookingprotect.com/apply-for-a-refund/

Email us at info@tourotheborders.com